Terms and Conditions
Welcome to Silk & Spice! By using our website and purchasing our products, you agree to abide by the following terms and conditions. Please read these terms carefully before accessing or using our services.
1. General Terms
- By accessing this website, you confirm that you have read, understood, and agree to be bound by these terms and conditions.
- We reserve the right to modify or update these terms at any time, and the changes will be effective immediately upon posting on this page.
2. Account Registration
- To make a purchase, you may be required to create an account on our website.
- You must provide accurate and complete information during the registration process and keep your account details secure.
- You are responsible for all activities under your account and agree to notify us immediately of any unauthorized use of your account.
3. Product Availability
- All products listed on Silk&Spice are subject to availability. While we strive to keep our inventory up-to-date, there may be occasions when items are temporarily out of stock.
- In such cases, we will notify you via email and provide options such as backordering or refunding.
4. Pricing and Payments
- All prices on our website are listed in the currency specified and are subject to change without notice.
- We accept various payment methods, including credit cards, debit cards, and other online payment gateways.
- Payment must be completed in full before an order is processed and shipped.
- We are not responsible for any additional charges incurred during payment processing, including bank fees, international transaction fees, or currency conversion charges.
5. Shipping and Delivery
- Shipping times and charges will vary depending on the delivery address, shipping method, and product availability.
- We are not responsible for any delays caused by the courier or customs for international shipments.
- Please review our Shipping and Delivery Policy for more information.
6. Returns, Cancellations, and Refunds
- Orders can be canceled or returned as per our Cancellation and Refund Policy.
- Any requests for cancellation or refund must be made within the specified time frame, and items must meet the return conditions for a refund to be processed.
- We reserve the right to refuse returns or refunds if the item does not meet the return policy criteria.
7. Intellectual Property
- All content on the website, including but not limited to text, images, logos, product descriptions, and designs, is the property of Silk&Spice and is protected by copyright, trademark, and other intellectual property laws.
- You may not use any of this content for commercial purposes without our express permission.
8. User Conduct
- By using this website, you agree to comply with all applicable laws and regulations.
- You must not engage in any activity that may harm, disrupt, or interfere with the functioning of the website, such as uploading harmful software, spamming, or attempting unauthorized access to our systems.
9. Limitation of Liability
- Silk&Spice will not be held responsible for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages.
- We are not liable for any loss or damage to goods in transit or for any delay in delivery caused by third-party carriers, customs authorities, or other unforeseen circumstances.
10. Governing Law
- These terms and conditions are governed by the laws of the country in which Silk&Spice operates, and any disputes shall be resolved in the courts of the jurisdiction of our headquarters.
11. Privacy
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: yoursilknspice@gmail.com
📞 Phone: +91-9937357979
