Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order or sign up for our services.
- Non-Personal Information: Browser type, IP address, device information, and website usage data to improve your shopping experience.
- Cookies: Data files used to track your activity on our website and enhance your browsing experience.
2. How We Use Your Information
Your information is collected to:
- Process and fulfill your orders, including shipping and payment.
- Communicate updates related to your purchases, special offers, and promotional content (if opted in).
- Improve our website, services, and customer support.
- Prevent fraudulent transactions and ensure website security.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to:
- Process payments (e.g., payment gateways).
- Deliver products via logistics partners.
- Comply with legal obligations or protect our rights and safety.
4. Data Security
We implement robust security measures to safeguard your personal information. This includes encrypted transactions, secure servers, and limited access to your data. However, no system is 100% secure, and we encourage you to protect your login credentials.
5. Your Rights
You have the right to:
- Access and review the personal information we store about you.
- Request correction, updates, or deletion of your information.
- Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
6. Cookies and Tracking
Cookies are used to improve your experience on our website by remembering your preferences and enhancing functionality. You can disable cookies through your browser settings; however, this may limit some features of our website.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for any updates.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: yoursilknspice@gmail.com
📞 Phone: +91-9937357979
